Seriously, one of the best customer service experiences I've ever had from an automotive repair shop. I live in Antioch, broke down in my 07 mini cooper in San Mateo. Called around for prices on this side of the bay. Had my car towed there, come to find out a few major item damaged. Staff was welcoming, friendly. They promptly ordered new parts, kept in contact with me about prices up or down, and should have my car back shortly. For the first time I feel confident in this shop[, not the uneasy feeling that another car shop screwed me over. 5 Stars all the way. Thanks Tri-Valley!!