I met Don through a car forum, and when my car's differential and axle broke, Don was the first guy I turned to. I really appreciate that Don took the time to patiently problem solve what was wrong, and in the end, I'm very satisfied with the work done on my car. Essentially, Don was able to help me determine the parts I needed to acquire differentials and axles are $$$ brand-new, so it helps to go search for used parts. Plus I learned more things about my car! But even though I acquired the parts Don and I agreed on, my car wasn't cooperating old car so a lot of parts were seized, or to get them out would mean breaking other parts...Other shops would've gone ahead and said It needed to be done..., but Don didn't. He took the time to figure out what the essential parts that needed to be fixed were, and changed parts accordingly! Overall, I will definitely come back if I need a professional to work on my car.