Some Quick FAQ’s… | Auto Repair

Q: What hours are you open?
A: We’re open Monday thru Friday from 8:00-5:30. Closed on the weekends.

Q: Where are you located?
A: Our address is 6743 Dublin Blvd. ste 5, Dublin, Ca. 94568. We are across the street from the sports park between Dougherty Blvd. and Sierra Ct., in the Murco Center.

Q: What kind of cars do you work on?
A: We work on all Domestic, Asian and European cars and light trucks.

Q: Do I need to have my car serviced at the dealer to keep it in warranty?
A: No. The only reason to have the car worked on by the dealer is if the repair or service is covered by the warranty. If it’s not free, then take it to an independent repair facility like Tri-Valley Automotive and save money. In fact, if the dealer tells you that you have to have it serviced by the factory dealership, they are lying and breaking the law.

Q: But aren’t the dealership mechanics factory trained on my car?
A: Yes, but only on new, complicated systems that require specialized knowledge to repair. Most cars don’t fall into this category. If your car does, and the system fails, it should be covered. We can advise you on this free of charge.

Q: What warranty do you give on your repairs?
A: We will give you an 18 month/ 18,000mi. parts and labor warranty on all of our service or repairs. For a clutch repair, we provide a lifetime warranty on clutch parts, 2yr./ 20,000mi. warranty on labor.

Q: Will you install factory parts on my car?
A: We use brand new (in most cases) OEM quality parts. The car manufacturers don’t always make their own parts, but will contract out to other companies. I try to use the same parts, but purchased from aftermarket suppliers to give you a better price.